Shipping policy

SHIPPING POLICY

At Surya Jewels, we prioritize delivering your order promptly and efficiently. Our commitment to transparent shipping policies ensures that your shopping experience with us is seamless and enjoyable.

Shipping Rates:

USA Shipping: We offer a flat fee of $25 for shipping within the USA. This ensures reliable and timely delivery of your order to any address within the country.

Shipping for Gold Items: For items made of gold, shipping is ensured and will vary based on the total cost of the purchased item. The shipping cost will be calculated accordingly to guarantee the safe delivery of your valuable gold items.

International Shipping: Orders outside the USA will be shipped securely via FedEx or UPS. International shipping rates may vary depending on the destination and will be calculated at checkout to ensure a safe and efficient delivery process.

We believe in fair and transparent pricing. Shipping rates are calculated based on the weight and destination of your order. Rest assured, you'll see the shipping rates clearly displayed at checkout before completing your purchase.

Shipping Times:

Your satisfaction is our priority, which is why we aim to process and ship orders promptly. Typically, orders are processed and shipped within 7 to 10 business days of being placed. Please note that shipping times may vary depending on your location and the shipping method selected at checkout.

Tracking Information:

Once your order is on its way, we want you to stay informed. You'll receive a confirmation email with tracking information to monitor the status of your delivery. This ensures that you can track your package every step of the way until it reaches your doorstep.

International Shipping:

We understand that our customers span the globe, which is why we offer international shipping to select countries. Please note that international shipping rates and delivery times may vary based on your location.

For any further inquiries regarding our return, exchange, refund, or shipping policies, our dedicated customer service team is here to assist you. Your satisfaction is our priority, and we are committed to ensuring that your shopping experience with Surya Jewels exceeds your expectations.