Privacy Policy

Surya Jewels and Manorama owns and operates this website, and all products and services listed. The content provided on this site is intended for personal use, non-commercial use or entertainment. It is strictly not for commercial use. All users of the website are bound by the following Terms and Conditions. By using this Site, you signify that you agree to these terms of use, including the information practices disclosed in our Privacy Policy. If you do not wish to accept these terms and conditions, please refrain from the use of www.suryajewels.com.

Copyright and Service Marks

The Site contains copyrighted material, including, without limitation, text, software, photos, audio and video clips, graphics, illustrations, images, logos, and music and sound (collectively, the “Site Content”).

It is strictly forbidden to copy, modify, publish, adapt, transmit, participate in the transfer or sale, exhibit, distribute, display, reverse engineer, decompile, dissemble, perform, reproduce, create derivative works from, or in any way exploit any Site Content on suryajewels.com without prior written permission of Surya Jewels and Manorama. This includes, but is not limited to, all images, text, product listings and descriptions, blogs, promotional text and materials, graphics, logos, images, audio and video clips.

You may not download or copy any of the product listings, descriptions, or prices, nor may you frame or utilize framing techniques to enclose any trademark, logo, or copyrighted material from the Site or use any meta tags or any other hidden text utilizing our names or trademarks, without express written consent from Surya Jewels and Manorama.

Furthermore, it is strictly forbidden to use the Surya Jewels name, logo or images or text in connection with any product or service that is not Surya Jewels, Luminous Shabda or Manorama, or in any manner that is likely to cause confusion among consumers, or in any manner that discredits or depreciates the Surya Jewels, Luminous Shabda or Manorama.

Permission is granted to download, print and store selected portions of the Site Content, provided you (1) only use these copies of the Site Content for your own personal, non-commercial use; (2) do not copy or post the Site Content on any network computer or broadcast the Site Content in any media; (3) do not modify or alter the Site Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Surya Jewels reserve complete title and full intellectual property rights in any Site Content you download from this Site.

Any other use of materials on this Site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Surya Jewels and Manorama is strictly prohibited.

You shall be solely responsible and liable for any and all damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting or submission of our content to another Site.

Disclaimer of Warranties and Limitation of Liability

This Site is provided on an “as is” and “as available” basis and makes no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials or products included and fitness for a particular purpose, to the full extent permissible by applicable law.

You expressly acknowledge and agree, by your use of this Site, that your use of this Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of the Site.

You expressly acknowledge and agree, by your use of this Site, that any materials downloaded or obtained through using products and services, is at your own risk and Surya Jewels will not be responsible for any damages to computer systems or data losses that may result from the download of such material.

Surya Jewels and Manorama do not warrant that this Site, its servers or e-mail sent from Surya Jewels are free of viruses or other harmful components. Surya Jewels and Manorama will not be liable for any damages of any kind arising from the use of this Site, including but not limited to direct, indirect, incidental, punitive, and/or consequential damages.

Surya Jewels, Luminous Shabda and Manorama reserve the right to withdraw or delete any information from this Site at any time in its discretion.

Inaccuracy Disclaimer

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Surya Jewels reserves the right to correct any errors, omissions or inaccuracies and to change or update information at any time without prior notice (including after you have submitted your order).

We may change these Terms of Use at any time, as we deem appropriate. Upon any change in these Terms of Use, we will post the amended agreement on the Site with notice of the changes. Your continued use of the Site and/or the Services following such notification shall constitute your affirmative acknowledgement of the Terms of Use. If at any time you choose not to accept these Terms of Use, including following receipt of notification of any modifications hereto, then please refrain from using the Site.

Privacy Policy

Information we collect and how we collect it
We respect your privacy and promise to use any information we hold about you in a safe and responsible way. By shopping with us, you are agreeing to our Privacy Policy, in particular, our use of your information, as outlined below. We control information we have collected about you that is relevant to your order.

About the information we gather
The information we gather on our site falls into two categories: (1) personal information you supply when you place an order and (2) tracking information collected as you navigate through our site.

1. Personally identifiable information. We may ask you for personal information such as your name, mailing address, email address and telephone number when you place an order. We use this information to process your order. When personally identifiable information is collected, you will know because you will have to fill out a form.

2. Aggregate information. When you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the site. None of this information identifies you personally; we collect it for aggregate reporting on site activity.

How we use your personal data
1. In order to fulfill your order.

2. If you sign up to our mailing list, we may email you to let you know about any Surya Jewels: Event, product, discount, promotions, marketing updates.

3. We will not share your information with any third parties.

How you can correct your information
Please email us to correct your information.

Our email policies

We will ask for your email address so that we can send you an email confirming your order and, if you have subscribed to our mailing list, so that we may send you an email to let you know about any Surya Jewels updates. If you are currently subscribed to our mailing list and no longer wish to receive emails, you can follow the ‘unsubscribe’ link located near the bottom of each email or by emailing us directly.

All data is stored on a secure server for the purposes of our email newsletter distribution. Under the terms of their Privacy Policy, they endeavor not to, under any circumstances, sell our lists, or share our lists with any other party, except as required by law or, regarding contacting, except in response to a complaint or other communication directly from an individual on one of our lists. If you would prefer that your data is not stored in this manner, you have the right to opt out from further communications at any point by either ‘unsubscribing’ at the bottom of the email or by emailing us.

How to contact us

Address:
Surya Jewels
247 West 10 St, Suite 2E, NY NY 10014
Email: info@suryajewels.com

Surya Jewels Returns Policy

You can return your physical product which you purchased to the address below in its original condition within 14 days of the date you received the items for a refund less the shipping and a one-time processing fee of $20. Please note all products must be unopened, with seals and wrapping in original condition, along with all labels attached, to be eligible for a full refund at the price you paid for the item. The items will be returned to the buyer within 14 days and buyer will cover the shipping.

Surya Jewels
247 West 10th St 
Suite 2E
New York
NY 10014
USA

All shipping charges are non-refundable.
Once we have received and processed your return, we will issue the appropriate refund to the payment method used for the original order.

Please note there is a $20 processing fee deducted for all returns to cover the cost of processing orders, handling and packing the products purchased, and the delivery of products. For refunds please allow 5 to 10 business days from the date we received the item to complete.

Please note there are no returns for any used products from the Surya Jewels site.

Price Policy
All prices are in U.S. Dollars.

Shipping
Please allow 4 – 6 weeks for shipping within the US. For international orders please allow up to 8 weeks.

Cancellations prior to shipping
If you contact us before your order is shipped we are happy to change or cancel an order, however, it will be subject to a processing fee of $20. Once orders have been shipped, they are subject to our returns policy and all applicable fees.

Repairs
Surya Jewels offers a one-time replacement or replacement within the first month of purchase. To inquire, please contact us below:

Additional Questions
Please call 212.591.1153 Mon – Fri 9 am – 6 pm or email info@suryajewels.com